Job Opportunities

IT Systems Technician

Pearl River Valley Electric has a job opening for an IT Systems Technician.  Resumes should be submitted to jobopportunities@prvepa.com.  No in-person applications will be taken.  Deadline to apply is 3/29/26.

Full Job Description:

Location: Pearl River Valley Electric Power Association – Columbia, MS (Corporate Offices)

Department: Information Technology

Overview:

Pearl River Valley Electric Power Association is seeking an IT Systems Technician to provide support for internal and external IT infrastructure. This position requires a dependable professional with strong technical skills and a commitment to delivering effective IT and networking support.

Key Responsibilities:

·         Perform installation, maintenance, and upgrades of PCs, software, and operating systems.

·         Apply patches and ensure cybersecurity best practices are followed across systems.

·         Maintain and troubleshoot IT infrastructure including switches, firewalls, virtual machines, and cabling.

·         Monitor and manage the Trouble Ticket email inbox; open and track tickets as needed.

·         Communicate effectively using Microsoft Teams and WhatsApp to support remote and field operations.

·         Collaborate with vendors and service providers to resolve technical issues efficiently.

·         Participate in disaster recovery planning and implement IT system maintenance best practices.

·         Ensure timely and professional support during outages or service disruptions, including availability for overtime, weekends, and holidays when necessary.

·         Assist with new ethernet/fiber cabling installations and terminations.

·         Other various duties as required.

Qualifications:

·         Associate or Bachelor’s degree in IT Systems Support, Computer Science, or a related field (or equivalent work experience) is preferred.

·         Prior IT experience preferred; CompTIA certifications (A+, Network+, Security+) are a plus.

·         Strong working knowledge of Microsoft Office products and general IT systems.

·         Excellent problem-solving skills and attention to detail.

·         Ability to work independently and as part of a team.

·         Highly organized, professional, and punctual.

·         Must be able to safely operate a company vehicle.

·         Must be capable of working in extreme hot and cold environments, as required.

·         Must be able to lift and carry up to 75 lbs.

Preferred Skills:

·         Experience supporting fiber internet services or telecommunications infrastructure.

·         Familiarity with ticketing systems and remote support tools.

·         Knowledge of network monitoring and diagnostic tools.

·         Experience with the Microsoft suite of products and services, as well as troubleshooting Windows PC issues.

·         Ethernet cable and fiber cable termination experience.

·         General working knowledge of VMware products and services and network switch configuration and maintenance.

·         Ability to communicate technical details to non-technical personnel.